Employee Communications: Each Finger Lakes employee receives annual problem gaming awareness training so they can respond appropriately when confronted with a potential situation involving problem gaming.Furthermore, no one under 18 is allowed on the gaming floor. Minimum Age Requirements: Finger Lakes Gaming and Racetrack policy is that no individual under the age of 18 will be allowed to place a pari-mutuel wager or play any video gaming machines.Furthermore, informational pamphlets and posters directing individuals to where assistance is available can be found at many high traffic locations such as ATM’s, the Lucky North ® Club and Cashier’s Cage. Messages also appear in rotation with others within digital signage throughout the facility. Signage: Contact information for problem gaming assistance and minimum wagering information appears on our website, on each gaming machine, in our racing programs, in all facility brochures and literature, and on each Lucky North ® Club Card at a minimum.We make every effort to encourage responsible gaming through a variety of methods including: To promote responsible gaming and to strictly enforce minimum legal wagering ages.
Furthermore, Finger Lakes Gaming and Racetrack firmly believes that we have a moral, social, and business responsibility Finger Lakes Gaming and Racetrack endeavors to ensure that all patrons are provided a safe and secure gaming and entertainment experience.
